Customer Health

Measure customer engagement and satisfaction to proactively manage relationships.

Keep customers happy and engaged with proactive customer health monitoring.

Monitoring customer health is essential for preventing churn and driving long-term loyalty. By tracking key engagement metrics, businesses can identify early warning signs and take immediate action.

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Automating these insights enables customer success teams to prioritize high-value relationships and foster lasting customer retention.

Monitor Customer Health in Real Time

Customer needs change fast. Traction AI connects CRM, product usage, and success data to give you a real-time view of account health—so you can act early and drive better outcomes.

Identify At-Risk Accounts Early

Churn often starts silently. Traction AI surfaces early signs of disengagement or dissatisfaction, helping your teams proactively engage customers before risk turns into lost revenue.

Prioritize Accounts for Growth and Retention

Healthy customers are growth opportunities. Traction AI helps you segment accounts based on health scores, so sales and success teams can prioritize upsells, expansions, and proactive support where it matters most.

Automate Health Score Tracking and Alerts

Manual check-ins don’t scale. Traction AI builds automated workflows that track key health metrics and alert your teams instantly when customer conditions change—keeping you steps ahead at all times.

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